“You’ll need to provide me with your password.”
“Uh, no.”
“I need it to research your website issue.”
“Can I trust you?”
“Didn’t you call us?”
“Yes.”
“We’ve hosted your website for ten years.”
“And?”
Sigh. “I’ll need your password to help you.”
“Can I trust you?”
Click!!
“Hello? Hello?”
© Copyright 2022—Present, Jenise Cook, All Rights Reserved Worldwide.
First Published: 13 August 2022, Jenise Cook’s Creative Journey (on Substack).
Image Credits:
Help desk employees by Charanjeet Dhiman on Unsplash
Frustrated man by Yogendra Singh on Unsplash
The Story Behind This Story
Since the mid-2000s, I’ve had websites through Bluehost.com (not an affiliate link). For the most part, their help desk support has been very good to me. However, the writer in me likes to imagine phone conversations that these tech support folks might experience during their busy days, and this silly, tiny story was born. The photo below captures what I think the help desk guy was feeling after he hung up on the customer.
xxx
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